PROFESSIONAL GUITAR REPAIRS & SERVICES IN THE OKANAGAN
Thank you for your interest in Whitney Guitars. We are a full-service build, repair and restoration shop specializing in all stringed instruments. For guitar repair rates, see the table below.
SET-UPS & FRET LEVELS
Our Full Set-up (‘The Works’) includes a complete diagnosis and inspection of the entire instrument, a full fret-level, re-crown and polish of all frets with 7 courses of fine sandpapers and micromesh and then buffed to a high-gloss on our arbor buffer, a complete cleaning and oiling of the fingerboard, tightening of all hardware, replacement of any required small parts (i.e. screws), a restring, adjustments and polishing of the nut slots, lubricating of the truss rod nut (if required), a full truss rod adjustment, adjustment of the saddle heights, setting of intonation, checking electronics (if applicable), adjusting pick up heights, and detail polishing and cleaning.
| JOB | TYPE | PRICE |
|---|---|---|
| Re-string and clean* | 6-string, 7-string, banjo, ukulele | $35 (with other work, $25) |
| 12-string | $50 (with other work, $40) | |
| Polish frets | $25 (included with setup or 'The Works') | |
| Strap button install | $15-$25 | |
| Setup* | 6-string | $100 |
| 12-string | $120 | |
| Fret gluing and clamping* | $25 plus $5 each fret | |
| Fret level, crown and polish* | Standard | $125 (setup not included) |
| With setup ("The Works") | $190 | |
| Fret end dressing* | $40, $30 w/ LCP (level, crown and polish) | |
| New nut* | 6-string, bone; Gibson-style, Acoustic our Fender w/ binding | $125 (with setup, $110) |
| 12-string, bone | $220 (with setup, $155) | |
| 6-string, pre-made; fit & adjust | $45 (with setup, $35) | |
| 12-string, pre-made; fit & adjust | $70 (with setup, $60) | |
| New saddle* | Bone (hand crafted) | $75 (with setup, $65) |
| Pre-made; fit and adjust | $50 | |
| Setup with...* | Bone nut | $210 |
| Bone saddle | $165 | |
| Both bone nut & saddle (6-string) | $275 | |
| Both bone nut & saddle (12-string) | $340 | |
| Fill & re-cut saddle slot | Includes new bone saddle and setup | $250 |
| Pick-up install | Under saddle | $95 (with setup, $60) |
| K&K | $95 (with setup, $60) | |
| Tuning machine install* | Simple exchange | $40 |
| With reaming | $60 | |
| Pick-guard install | Pre-made | $40 |
| Custom made | $90 & up | |
| Pick-guard re-attachment | Re-glue to top | $80 |
| Re-attach to finished top | $60 | |
| Bridge re-glue* | Bridge reglue on polyurethane top. 6-string. These are difficult to get off and on, often need touch up. Includes Restring & Adjust Service |
$400+ |
| Removal and re-glue; includes re-string and service. Martin style, 6-string. | $325 | |
| Bridge installation* | Build new bridge. Includes new saddle and full set up Plus Materials $15-50 Fancy Bridges require a quote. |
$600 and up |
| Bridge plate repair | Veneer repair (veneer overlay) | $120 |
| Removal and new maple / rosewood* | $440 | |
| With laminated bridge plate* | $40 additional | |
| Brace glue | First | $60 |
| Each additional | $45 | |
| Bridge crack glue | $60 & up | |
| Crack repair | Humidity and cleat crack (structural only; cleated and filled w/ CA glue wet-sanded and buffed. No finish touch-up) | $125 up to 3", $30 per 2" additional; over 6" must quote |
| With finish touch-up | See "Touch-Up" below | |
| Full wood splint, i.e. soundboard 'gap'; requires touch-up | $250-$440, plus "Touch-up" below | |
| Headstock break | Headstock off, no rebuild required; includes complete setup | $315-$350 |
| Re-glue, no touch-up. | $250-$315 | |
| Rebuild headstock; Includes Complete Set Up Plus Materials ($25 and up) |
$950 & up | |
| Headstock with expert touchup; Includes Complete Set Up Plus Materials ($15) | $560 & up | |
| Glue loose fingerboard | $80 & up | |
| Glue top or back to side | $80 & up | |
| Glue & pin heel | $80 | |
| Glue binding | $80 & up | |
| Re-fret* | Rosewood, ebony or maple; unbound. | $475 |
| Rosewood, ebony or maple; bound. | $570 | |
| Stainless steel fret up-charge (Labor only Plus Materials $45) |
$125 | |
| With inset globe ends (gypsy style) | $125 additional | |
| Neck reset: Includes Set up and new saddle. Proper playability is not guaranteed without a full re-fret. | Glued dovetail, no binding (With Re-fret $1200 Plus Materials) |
$820 |
| Taylor (PRE NT) or other bolt-on, no binding (with Re-fret $820) | $410 | |
| Taylor NT Neck Reset (Plus Set up AddOn cost) |
$80 | |
| Guild, Gibson Acoustic or Touch-up Required, no binding (With Re-fret $1500 Plus Materials) |
$1100 | |
| Taylor NT Neck Reset NT; Includes setup | $160 | |
| Les Paul; Includes touch up and set up with re-fret $1200 plus Materials | $1230 | |
| Hollow-body (Gibson ES Style) or Archtops; includes set up and touch up; with re-fret $1500 plus Materials | $1100 | |
| Any guitar with binding | $70-$140 | |
| Touch-ups | Fill, level & bufff | $80-$300 & up |
| Color, spray & buff | $80-$300 & up | |
| Hide glue** | $15 & up |
| JOB | TYPE | PRICE |
|---|---|---|
| Re-string and clean* | Standard 6-string | $35 (with other work, $25) |
| Locking trem (Floyd Rose etc.) | $45 (with other work, $40) | |
| 12-string | $50 (with other work, $40) | |
| Strap button install | Standard | $15-$25 |
| Strap-locks | $20 & up | |
| Setup* | Standard 6-string guitar, 4-string bass | $100 |
| Locking tremelo | $115 | |
| 12-string guitar, 5-string bass | $115 | |
| Restore Bridge Plate (Maintains Original Bridge Plate) |
$190 | |
| Truss rod adjustment | $20-$50 | |
| Truss rod adjustment | $20-$50 | |
| New nut* | 6-string,4-string bass, bone | $125 (with setup, $110) |
| 12-string, up to 6-string bass, bone | $220 (with setup, $155) | |
| 6-string, 4-string bass, pre-made | $45 (with setup, $35) | |
| 12-string, up to 6-string bass, pre-made | $70 (with setup, $60) | |
| Setup with...* | New bone nut | $210 |
| Setup with...* | New bone saddle | $165 |
| Setup with...* | Both bone nut & saddle (6-string) | $275 |
| Setup with...* | Both bone nut & saddle (12-string) | $340 |
| Fret gluing and clamping* | $25 plus $5 each fret | |
| Fret level, crown and polish* | Standard | $125 (setup not included) |
| With setup ("The Works") | $190 | |
| Fret end dressing* | For sharp ends that protrude | $40, $30 w/ LCP (level, crown & polish) |
| Refret* | Rosewood, ebony or maple; unbound. | $475 |
| Refret* | Rosewood, ebony or maple; bound. | $570 |
| Refret* | Stainless steel fret up-charge (Labor only.) Plus Materials $45 |
$125 |
| Lacquered fingerboard | $550 | |
| Headstock break glue* | Headstock off, no rebuild required; includes complete setup | $315-$350 |
| Re-glue, no touch-up. | $250-$315 | |
| Rebuild headstock; Includes Complete Set Up Plus Materials ($25 and up) |
$950 & up | |
| Headstock with expert touchup; Includes Complete Set Up Plus Materials ($15) | $560 & up | |
| Install Bridge -Some woodworking, includes complete setup. | TUNE-O-MATIC Plugging/drilling holes, includes full setup |
$150-$200 |
| TREMOLO Plugging holes/carving rout, includes full setup |
$150-$200 | |
| BIGSBY INSTALL Includes full setup |
$150 | |
| BIGSBY INSTALL ON TELE Includes full setup |
$250 | |
| TELE Mounting, drilling holes through body, including full setup |
$380 | |
| BASS Plugging/drilling holes, includes full setup |
$110-$150 | |
| Rout for Tremelo Install | STRAT No Existing Trem |
$380 |
| EVERTUNE INSTALL Tremolo Style or Tele |
$500 | |
| EVERTUNE INSTALL Les Paul or SG Style |
$570 | |
| FLOYD ROSE ORIGINAL No Back Rout, Install Locking Nut, Full Set Up included |
$475 | |
| FLOYD ROSE WITH BACK ROUT Back Rout to Pull Sharp, Install Locking Nut, Full Set Up Included |
$570 | |
| Install pick-guard | Pre-made | $40 & up |
| Custom | $90 & up | |
| Guitar Electronics | Minimum Bench Fee for Diagnostics | $30 |
| Hollow Body Add-on | $30-95 | |
| PICK UP INSTALLATION $89 for two pickups $99 for three pickups |
$65 | |
| Pickup Installation on Tele, Bridge | $80 | |
| Pickup Installation on Tele, Neck | $65 | |
| Pickup Installation on Tele, Set | $95 | |
| EMG Installation 1 pick up, 2 pots, jack & battery Each additional $20 3 pick up Strat or Noiseless install $150 Les Paul with 4 pots $190 |
$130 | |
| Replace Switch Les Paul style |
$65 | |
| Replace Switch Strat style |
$70 | |
| Push-Pull Put Install Each additional $30 |
$70 | |
| Tap Switch Install Each additional $35 |
$45 | |
| Complete Rewire Regular |
$160 & up | |
| Complete Rewire Hollow-body |
$225 & up | |
| Shield Guitar Cavity Copper (Plus materials) |
$65-$95 | |
| Shield Guitar Cavity Paint (Plus materials) |
$115 | |
| Taylor ES1 Retrofit (Full), ES1 KIT INCLUDED, *No Setup | $325 | |
| Taylor ES1 Retrofit (Full), ES2 KIT INCLUDED, *No Setup | $380 | |
| Rout body for pickup | Flat Top Each additional $65 |
$115 (first) |
| Rout body for pickup | Les Paul or Archtop Each additional $70 |
$130 (first) |
| Rout for pick-guard | Les Paul or Archtop Each additional $70 |
$70 (first) |
| Wax potting pick-ups | Includes uninstall/reinstall Each additional $40 |
$80 |
| Humbuckers with cover | $100 | |
| Re-winding pick-ups | Single Coil With uninstall and reinstall Humbucker $230 & up |
$165 & up |
| Replace jack | $40 | |
| Replace pot | Two pots $80 Three pots $100 Four pots $115 |
$55 (first) |
| Clean Electronics | Top load (Strat style) or Back Load (LP style) | $30 |
| Touch-ups | Fill, level & buff | $80-$300 & up |
| Match colour, spray & buff | $80-$300 & up |
| JOB | TYPE | PRICE |
|---|---|---|
| Re-string and clean* | $25 | |
| Setup* | $80 | |
| New nut | Bone | $80-$100 |
| Set-up with...* | New bone nut | $120-$140 |
| Fret gluing & clamping | $25 plus $5 each fret | |
| Fret level, crown & polish | Standard | $80 |
| With setup ("The Works") | $120-$140 | |
| Fret end dressing | For sharp ends that protrude | $40 |
| Re-fret | $30 & up | |
| Crack repair | Humidify and one cleat | $50 |
| Each additional cleat | $20 each | |
| Full splint with touch-up | $100 & up each | |
| Headstock break glue* | (Touch-up not included) | $80-$160 |
| With touch-up | See 'Touch-Up' below | |
| Glue loose fingerboard | $60 & up | |
| Glue top or back to side | $60 & up | |
| Glue binding | $60 & up | |
| Touch-ups | Fill, level & buff | $80-$160 |
| Match colour, spray, buff | $180 & up | |
| Hide Glue** | $15 & up |
| JOB | TYPE | PRICE |
|---|---|---|
| Re-string and clean* | $35 (with other work, $25) | |
| Setup* | $115 | |
| New nut | Bone | $100 (with setup, $80) |
| Set-up with...* | New bone nut | $195 |
| Fret gluing & clamping | $25 plus $5 each fret | |
| Fret level, crown & polish | Standard | $125 (setup not included) |
| With setup ("The Works") | $200 | |
| Fret end dressing | $40, $30 w/CLP | |
| Re-fret | Rosewood, ebony or maple; unbound. | $475 |
| Rosewood, ebony or maple; bound. | $570 | |
| Stainless steel or Jescar 'EVO' fret up-charge (Labor only Plus Materials $45) |
$125 | |
| With inset globe ends (gypsy style) | $125 additional | |
| Peghead break glue* | (Touch-up not included) | $50-$100 |
| With touch-up | See 'Touch-Up' below | |
| Install 5th string tuning peg | $50 | |
| Head replacement | Plastic (includes setup) | $150 |
| Touch-ups | Fill, level & buff | $80-$300 & up |
| Colour, spray & buff | $80-$300 & up | |
| Hide Glue** | $15 & up |
*All jobs marked with an asterisk include a complementary “restring and clean” (a $25+ value).
**Hide Glue Note – I am fully experienced and equipped to do any of the above repairs with all-natural hide glue. I strongly recommend this for all instruments originally constructed with hide glue and for customers who want a superior wood joint.
Pricing is for labor only and reflects an $125/hour service charge. Strings and other required parts are not included in the above pricing. Examples: Strings ~$13, Bone nut or saddle material ~$12, Fret wire ~$15 for standard, $35 for EVO gold or stainless.
The minimum charge for all jobs is $40 CDN.
While I do my best to quote as accurately as possible, unforeseen issues can arise as I get deeper into the job.
If I find something unexpected, and the bill will be over 20% more than your quote, we will call you for approval. If additional fees are within 20%, we will continue work in view of expediting service and getting your instrument back to you. Please note that labour and materials charges will apply for all work done up to any point.
All of these details are outlined on the work-order that we’ll have you sign when you drop off your instrument.
Yes. On any instruments left for more than 30 days, we charge $2.50 per day for storage fees. We are a busy working shop and can’t afford the space for surplus instrument storage. NOTE: Any instruments left for one year or more will become the property of Whitney Guitars.
At Whitney Guitars, we pride ourselves on attention to detail & quality craftsmanship. While all instrument setups are at factory specification, individual playing styles and preferences may require further adjustments. If you would like additional adjustments to your setup, simply let us know within 5 business days of picking up your instrument and we will strive to make things right at no additional cost.
Similarly, if you find any deficiencies in workmanship, simply let us know within 5 business days of picking up your instrument and we will strive to make things right at no additional cost.
NOTE: Payment of your invoice suggests that you agree to these terms of service and that the job was completed to your satisfaction.
We do require a 50% deposit for any jobs $100 or more. This is to cover shop supplies and parts.
We do our best to accommodate working musicians. However, to us, everyone’s instrument is equally important. Normally we can fit your job in, but if you want to secure your spot in line, a $40, non-refundable deposit is required and will be applied to your job.
We can install parts you bring in, but we are not responsible for defects in pick-ups or parts not purchased at Whitney Guitars. If provided parts are defective, labour charges still stand.
It’s important to note that you will require more than a re-fret. Not only will the nut have to be refitted or replaced in order to work with the new frets, your acoustic will probably also require a saddle adjustment or replacement.
Please note that the price of a re-fret does not include any nut or saddle work. Refer to the pricing detail above for our current repair rates.
It’s important to note that you will require more than a re-fret. Not only will the nut have to be refitted or replaced in order to work with the new frets, your electric guitar or bass will require a complete setup. If you wish to do your own setup, I can only do the fretwork and nut work.
The price of a re-fret does not include any nut or setup work. Refer to the pricing detail above for our current repair rates.
Yes, but I consider this as consulting. Please be aware that I charge for consulting. My hourly rate is $80 per hour with a minimum $40 charge.
Chances are, most of my answers to your questions are covered or will be covered in one of my many repair articles in my blog right here on my website, free of charge!
Yes, but I consider this consulting. Please be aware that I charge for consulting. My hourly rate is $80 per hour with a minimum $40 charge.
Of course. I’m happy to answer all general questions you may have. Feel free to send me your specific questions through my contact form.